1. Information We Collect
We collect information you provide directly to us, such as when you fill out our contact form, subscribe to our newsletter, or communicate with us by email. This may include your name, email address, company name, phone number, and project details.
We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to collect this information.
2. How We Use Your Information
We use the information we collect to:
• Respond to your enquiries and provide the services you request
• Send you project proposals, invoices, and service-related communications
• Send you our newsletter and marketing communications (with your consent)
• Improve and optimise our website and services
• Comply with legal obligations and protect our legal rights
• Detect and prevent fraud and other harmful activities
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
• With service providers who assist us in operating our business (such as email service providers, analytics tools, and cloud hosting providers), subject to confidentiality obligations
• With your consent, or at your direction
• In response to a legal requirement, court order, or government request
• To protect the rights, property, or safety of Axom Infotech, our clients, or others
• In connection with a merger, acquisition, or sale of all or substantially all of our assets
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years. Newsletter subscriptions are retained until you unsubscribe. Client project data is retained for 7 years for accounting and legal purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data ("right to be forgotten")
• Restriction: Request that we restrict processing of your data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to our processing of your data for marketing purposes
To exercise these rights, please contact us at privacy@axominfotech.com. We will respond within 30 days.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (HTTPS/TLS), access controls, and regular security reviews.
However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
8. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email (if we have your contact details). The "last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Axom Infotech
Indore, Madhya Pradesh, India
Email: privacy@axominfotech.com
General enquiries: hello@axominfotech.com
